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Etihad Rail, United Trans, and Via have inked a memorandum of understanding (MoU) to integrate Etihad Rail services into the Citymapper journey planning app, aiming to deliver seamless, multimodal travel across the UAE.
The collaboration is designed to make public transportation more accessible by allowing passengers to plan journeys that combine Etihad Rail with metro, bus, on-demand transit, and micromobility within a single app.
Citymapper will provide real-time information, optimised routing, and fare visibility, helping riders compare options, reduce transfer times, and choose the most efficient travel route.
“This initiative reflects Etihad Rail’s commitment to building a modern, integrated transport system that improves mobility for residents and visitors alike,” said Azza Alsuwaidi, deputy CEO of Etihad Rail Mobility.
She added that the partnership positions rail as the backbone of the UAE’s public transport network.
Etihad Rail’s passenger service, expected to launch in 2026, will connect 11 cities and regions across the UAE, carrying up to 400 passengers per train at speeds of up to 200 km/h.
The agreement also explores first- and last-mile services powered by Via’s on-demand technology and operated by United Trans, aiming to provide reliable access to rail while reducing congestion and promoting sustainable travel.
“United Trans has long been committed to advancing smart mobility solutions across the UAE,” said Raed Abu Hijleh. Chris Snyder, COO at Via, added that the initiative connects every part of the transit network into one seamless, rider-centric experience.
United Trans and Via have previously collaborated on on-demand transportation services in Dubai, Abu Dhabi, and Ajman, with the Citymapper integration marking the next phase of their partnership.
Etihad Rail signs MoU with Yango Group
In other news, Etihad Rail recently signed another MoU with Yango Group to simplify travel for passengers by integrating Yango’s ride-hailing service with Etihad Rail’s upcoming passenger network.
Under the agreement, Yango and Etihad Rail will coordinate operational logistics around stations, including passenger pick-up and drop-off zones, traffic management during peak hours, and clear access procedures to ensure a smooth travel experience.
The second phase of the collaboration will explore digital integration, allowing passengers to book rail tickets through the Yango app or reserve Yango rides directly via Etihad Rail’s digital channels.
