While high-end travel often centres on creating singular experiences for discerning clientele, there is at least one common thread among these travellers: a luxurious experience that provides much-needed rejuvenation. Understanding this, The Marina Concierge has built a reputation for exceptional service, creating unique experiences, and fulfilling requests often found only in the dizziest daydreams.
A Journey into Luxury Concierge Services
For founder Khayyam Safarli, travel has always been a passion, and following that passion has led to considerable success in a highly competitive market. Initially helping friends and acquaintances create exclusive, memorable journeys, Safarli turned his expertise into enterprise, founding The Marina Concierge to assist those seeking more than a vacation, but rather cultivating “authenticity, access, and experiences that leave a lasting impression.” The founder views each request and carefully crafted experience as an opportunity to push the boundaries of travel and exclusivity. Delivering memorable experiences time after time, it is clear that Safarli has more than risen to the challenge, making The Marina Concierge a leading choice for discerning clientele.
The Marina Concierge Makes its Mark
Headquartered in Dubai, the concierge service has distinguished itself in a city that is well known for luxury and discerning clients. Khayyam recognizes that opulence alone will do little to attract sophisticated Dubai denizens and visitors. Instead, The Marina Concierge focuses on creating experiences that are just as unique as each individual client they serve. Khayyam relates that “clients come from all corners of the world, each with their own vision of luxury. Some seek absolute privacy, others crave extraordinary access. What sets us apart is our deep-rooted expertise and an unrivalled network that allows us to transform desires into reality.” Indeed, Safarli is in the business of making dreams come true.
Creating these one-of-a-kind experiences relies on Safarli’s ability to cultivate exceptional client service. The Marina Concierge must effectively understand what each discerning client requires from their vacation and how they specifically would most want to spend their valuable time. Safarli has likewise successfully created a network of contacts and personnel to deliver these unforgettable experiences. He describes one of the most exclusive experiences The Marina Concierge curated, a private dinner for two at the Palace of Versailles. Undeniably romantic and nearly impossible to replicate, The Marina Concierge rose to the occasion and delivered handsomely.
Expansion into the Future of High-End Travel
While each individual does have their own unique interests and preferences, Khayyam is quick to understand overarching trends for both the client base and the broader luxury travel industry. Observing certain cultural differences, Safarli keenly notes that travellers from the UK and the Middle East often value privacy and tranquillity, whereas US clients may prefer more adventure-driven luxury, and Russian clientele generally expect beachfront accommodations. Understanding these preferences has helped The Marina Concierge deliver precisely to each client’s expectations.
That is not to say that these expectations are not subject to shifts in priorities and demands. Khayyam and The Marina Concierge have remained in touch with trends as they change over time. In the wake of the COVID-19 travel era, the heightened demand for secluded villas has not abated even with the pandemic receding. Clients have continued to prefer their own private space. Additionally, Safarli has seen increased interest for experiences in Asia, specifically destinations like Japan, Bhutan, and Bali. Still, the founder notes a resurgence of classical, old-world elegance like a luxurious train journey or yacht expeditions. Unsurprisingly, this exclusivity does come with a considerable price tag. Even so, the Marina Concierge specializes in offering the intangibles that cannot be bought; extraordinary memories, luxuriously crafted and delivered to its discerning clientele.
