Image credit: Defective Products Recall Center/Saudi Ministry of Commerce
Saudi Arabia’s Ministry of Commerce has announced the recall of more than 88,000 Anker power banks due to a serious safety concern.
The affected power banks, spanning five different models, may suffer from an internal electrical short circuit that could cause overheating and increase the risk of fire, a Saudi Press Agency report said.
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A total of 88,518 units are impacted by the recall, covering the following Anker power bank models:
- A1257 (Anker Power Bank 10K, 22.5W)
- A1681 (Anker Zolo Power Bank 20K, 30W, Built-in USB-C and Lightning Cable)
- A1689 (Anker Zolo Power Bank 20K, 30W, Built-in USB-C Cable)
- A1647 (Anker Power Bank 20,000mAh, 22.5W, Built-in USB-C Cable)
- A1652 (MagGo Power Bank 10,000mAh, 7.5W, Stand)
The ministry urged all consumers to immediately stop using any of the affected products and to contact Anker to arrange for a replacement or full refund.
Risk of fire identified
According to the ministry, the power banks in question may experience a battery-related internal short circuit, which can cause them to overheat and pose a fire hazard. The recall was issued as a precautionary measure to protect consumer safety.
The ministry emphasised its ongoing commitment to monitoring consumer products and taking swift action when safety risks are identified.
How to check your device
Consumers who own an Anker power bank are encouraged to check the model number located on the bottom or side of the device. If the model matches one of the recalled units, users should proceed to verify the serial number or submit proof of purchase through Anker’s official recall site.
Additionally, consumers can consult the Defective Products Recall Center for further information on affected products.
Customers can also reach Anker’s toll-free hotline at 800-850-0030 to begin the recall process.
Steps for consumers
If your power bank is confirmed to be part of the recall:
- Stop using the device immediately.
- Do not dispose of it until confirmation is received from Anker.
- Complete the Recall Claim form on Anker’s website.
- Follow instructions for receiving a replacement product or refund.
Disposal instructions
Once Anker confirms that your unit qualifies for the recall, the company will arrange for the pickup or shipment of the recalled product. Consumers are urged not to dispose of recalled batteries in regular trash, household recycling bins, or battery drop-off boxes at retail locations, as these facilities are not equipped to handle defective lithium-ion products.
Recalled batteries must be processed by certified facilities due to the elevated fire risk. Anker has committed to handling the safe disposal of all affected units.
